Could you tell me about the Warranty?
1. This Warranty applies ONLY to the original owner of this product.
2. This Warranty applies ONLY to the repair or replacement of any manufactured parts of this fan unit.Decorative Electric Fans.com reserves the right to determine if repair or replacement is warranted.
3. Operating the fan under conditions or usage not specified in the warnings, instructions, or care directions, or attempts to repair or modify the fan in anyway will render this Warranty void.
4. Unless otherwise prescribed by law, Decorative Electric Fans.com will not be liable for any personal injury, property or any incidental or consequential damage of any kind (including water damage) resulting from misuse, defects, malfunctions, improper installation or alterations of this product.
5. All parts of this product are guaranteed for a period of one (1) year from the date of purchase as follows. 6. If you experience any other problem or claim with this product, please contact our customer service department at 256-858-9634
What Is Your Return Procedure ?
Please follow the directions below when initiating a Warranty Return:
1. Please pack your fan in its original carton or other carton and packing materials to insure no additional damage occurs in shipping.
2. Please include your full name, address with zip code and telephone number.
3. Additionally, please include a copy of your original sales receipt or Proof of Purchase.
4. Please also include a summary of the defect or problem that is occurring with the unit.
5. All shipping charges to be paid by the sender.
6. Call (256)858-9634 for return authorization.